Privacy Policy

1 Introduction

jili62 takes the privacy of its players seriously. As the Philippines' premier online casino and sports betting platform, we handle personal data belonging to players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. We understand that trust is the foundation of our relationship with every player, and protecting your personal information is central to that trust.

This Privacy Policy applies to all personal data collected through the jili62 website, mobile platform, customer support channels, and any other services operated by jili62. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

If you have any questions about how jili62 handles your personal data, please contact our Data Protection team at [email protected] before using the Platform.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jili62 acts as the personal information controller in respect of the personal data it collects from players and visitors to the Platform.

As data controller, jili62 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

3 Personal Data We Collect

jili62 collects the following categories of personal data:

3.1 Identity & Contact Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile number
• Residential address (city, province, region)
• Government-issued ID details (for KYC verification)

3.2 Financial Data

• GCash or PayMaya account details (mobile number linked to wallet)
• Bank account details for BPI, BDO, or Metrobank transfers
• Transaction history (deposits, withdrawals, wagers)
• Account balance information

3.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and session duration
• Login timestamps and activity logs

3.4 Communications Data

• Records of communications with our customer support team
• Feedback, complaints, and survey responses
• Marketing preferences and opt-in/opt-out records

4 How We Collect Your Data

jili62 collects personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automated technologies: When you browse the Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Third-party sources: We may receive data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, and fraud prevention services to verify your identity and protect your account.

5 How We Use Your Personal Data

jili62 uses your personal data for the following purposes:

• Account management: To register and maintain your player account, verify your identity, and process your transactions.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support.
• Legal compliance: To comply with anti-money laundering (AML) obligations, age verification requirements , Know Your Customer (KYC) regulations, and other applicable Philippine laws and gaming regulations.
• Responsible gaming: To monitor player activity for signs of problem gambling, enforce deposit and loss limits, and administer self-exclusion requests.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall jili62 experience for Filipino players.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest to do so.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili62 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your account — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulations administered by relevant Philippine authorities.
• Legitimate interests: Processing carried out for jili62's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

jili62 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

7.2 Game Providers

Certain games on the jili62 Platform are provided by third-party game studios. Limited technical data (such as session tokens and game results) may be shared with these providers to facilitate gameplay. Game providers are not permitted to use this data for their own independent purposes.

7.3 Regulatory & Law Enforcement Authorities

jili62 may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law, court order, or regulatory directive. This includes disclosures required under AML legislation and gaming regulations.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jili62's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

8 International Data Transfers

Some of jili62's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jili62 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

Such safeguards may include contractual clauses approved by the National Privacy Commission of the Philippines, or transfers to countries that have been assessed as providing an adequate level of data protection. If you would like more information about the specific safeguards in place for any particular transfer, please contact us at [email protected].

9 Data Retention

jili62 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for the period required by applicable Philippine regulations, typically five (5) years from the end of the business relationship.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications.
• Technical logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, jili62 will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

10 Cookies & Tracking Technologies

jili62 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance & analytics cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement. These are only set with your consent.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content based on your interests. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili62 Platform.

11 Your Data Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jili62:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jili62 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection team at [email protected]. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

12 Security Measures

jili62 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili62 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication options for player accounts;
• Continuous monitoring of systems for suspicious activity and potential security incidents;
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili62 will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.

13 Children's Privacy

The jili62 Platform is strictly intended for adults aged 21 years and above. jili62 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the jili62 Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

14 Updates to This Privacy Policy

jili62 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jili62 protects your personal data. Your continued use of the Platform following the publication of any changes constitutes your acknowledgment of the updated Privacy Policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili62 handles your personal data, please contact our Data Protection team:

• Email: [email protected]
• Support Hours: 24/7, Philippine Standard Time (PST)
• Service Areas: Manila · Cebu · Davao · Quezon City · Makati

For concerns related to responsible gaming and player protection, please visit our Responsible Gaming page.